Hal said:
Epic reads your feedback unless you act like an asshat.
No they don't...or maybe I should say it more sarcastically:
[sarcasm]They might read your feedback, but will never consider anything from it, no matter how vital, valid and feasible your suggestions might be.[/sarcasm]
Back in the demo days, Epic tauted they were going to listen to the community. The community disliked the User Interface. The community offered suggestions. MANY suggestions. Heck, they were more unanimously against the Interface than they were against VCTF&CTF being one gametype or the name UT2007.
And Epic had a sticky thread exactly for that. My reply was on the 18th page. Unlike the majority of the posts, it wasn't something like "redo UWindows!" or "I don't like it".
I realised there wouldn't be enough time & manpower to redo everything so I didn't ask for it. I realised a lot of options were left out, but I knew that would be a heckuvalot of coding too. My suggestions were simple ones, meant to reduce the complexity of the interface. In addition to reasoning about the why I wanted these changes I provided screenshots to illustrate exactly how to things could have been better.
And I wasn't speaking just in my name, then. I had checked on Titan's to gather information, and literally no one could say it weren't changes for the best.
Then the final game came...NOTHING was changed. Even worse: there wasn't even an official word as to why not. I had spent multiple hours on that post because I don't give half-assed feedback. I didn't want a thank you note or credits or something...just the knowledge that Epic would do whatever they could do to give everyone a best first impression of the game.
There wasn't even a word about it. No "we're glad for all the feedback, even though we weren't able to use it all". No "we weren't able to fully implement your desires." or anything else. Just the same lousy interface we were disliking to begin with.
Epic reads our feedback? Am I the only one to see that as bad news? We all know that Epic's forums has so many posts it's VERY easy to miss a couple. If they really read it - like Wartourist says they do - then it means they purposely ignore feedback. That's far worse than not reading it.