sorry, but I really had to laugh this time..not as much as with the '..bullet size like a well fed gerbill..', but it was good.
Though I never was and hopefully never will be tech support, I really know how people tend to think comps are easy.
I've got a friend(he's 13 or so), who really likes INF(though he gets shot all the time..) and everytime anything with his PC doesn't work he calls me, because mine works.
I especially like his 'why does UT not work?'-questions. Not that he told me what exactly happens, just asks on the phone as if I was in his PC..
God, I really hope I never become Tech support..
Snakeye :
anything you do can get you killed, including doing nothing