With Btl's tech support thread.. I had to throw this in..
OK the new job is rather kicka$$... I handle security/abuse scans and things like that for the local division of a rather large ISP. That is the "meat" of the job.. but the department that I am in also handles email queestions/complaints/comments.
Here is a small sample of what I went through today..
Mind you.. the following has had names and companies removed
also
These were emailed to me.
Name: XXXXXXXX ,
Email: XXXXXXXXXXXXk.net Message: My Bill should be paid up now but my email still isn't working. Imailed one payment in last week and then paid the second one online. Thanks
.
MR DEMANDED CREDIT FOR
ONGOING SERV PROBLEM. REMINDED MR THAT
THE LAST REPORTED SERV PROBLEM WAS 12/14
-12/15, NOTHING BETWEEN THAT & WHEN HE
EXCHG'D EQ IN SEPT'03. MR SAYS THAT DOES
NOT MATTER,HE PAYS FOR SERV THAT HE
DOES NOT CONSIDER RELIABLE, SINCE IT
GOES OUT EVERY 1 1/2 YRS.
XXXXXXX@msn.com VCR Could someone tell us what the problem is with the VCR? VCR will not let us record timed programs. If you just press record, it will record, but not the timed ones. Your assistance will be appreciated. Thank you.
I have more to come. If interested.
OK the new job is rather kicka$$... I handle security/abuse scans and things like that for the local division of a rather large ISP. That is the "meat" of the job.. but the department that I am in also handles email queestions/complaints/comments.
Here is a small sample of what I went through today..
Mind you.. the following has had names and companies removed
also
These were emailed to me.
Name: XXXXXXXX ,
Email: XXXXXXXXXXXXk.net Message: My Bill should be paid up now but my email still isn't working. Imailed one payment in last week and then paid the second one online. Thanks
.
MR DEMANDED CREDIT FOR
ONGOING SERV PROBLEM. REMINDED MR THAT
THE LAST REPORTED SERV PROBLEM WAS 12/14
-12/15, NOTHING BETWEEN THAT & WHEN HE
EXCHG'D EQ IN SEPT'03. MR SAYS THAT DOES
NOT MATTER,HE PAYS FOR SERV THAT HE
DOES NOT CONSIDER RELIABLE, SINCE IT
GOES OUT EVERY 1 1/2 YRS.
XXXXXXX@msn.com VCR Could someone tell us what the problem is with the VCR? VCR will not let us record timed programs. If you just press record, it will record, but not the timed ones. Your assistance will be appreciated. Thank you.
I have more to come. If interested.